Introduction

This privacy policy sets out how Savaari uses and protects any information that you give Savaari when you use this website. Savaari is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Savaari may change this policy from time to time by updating this page. This policy is effective from 31st July 2006.

Information we collect

We may collect the following information:

1. Name and job title
2. Contact information including email address
3. Demographic information such as postcode, preferences and interests
4. Other information relevant to customer surveys and/or offers

In addition to information you submit to us, we collect usage data whenever you visit or interact with our services, such as browser type, referring URL, visited pages, time of visit, and device identifier. Calls to our call center may be recorded for quality and training purposes.

GPS tracking is collected during rides. Mobile apps may collect details including preferred language, device model, OS, browser type, geolocation, app interactions, personalization data, and SMS data for OTP verification (with permissions).

Purpose of collecting information

We require this information for:

1. Internal record keeping
2. Improving our products and services
3. Sending promotional emails about products, offers, or other relevant information
4. Contacting for market research purposes
5. Customizing the website to user interests

Security

We are committed to ensuring that your information is secure. Suitable physical, electronic, and managerial procedures are in place to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual, tailoring operations to your needs and preferences.

We use traffic log cookies to analyze webpage traffic and improve our site. Cookies help us monitor which pages are useful without giving us access to your computer or personal data beyond what you choose to share.

You can choose to accept or decline cookies. Most browsers accept them automatically, but you can change your settings to decline cookies (which may limit site functionality).

Links to other websites

Our website may contain links to other sites of interest. Once you leave our site, we have no control over the privacy of those sites. Exercise caution and review their privacy policies.

We will not sell, distribute, or lease your personal information to third parties without your permission or legal obligation. We may use your information to send promotional content about third parties if you consent.

Contacting Us

For questions about this privacy policy, please use the details provided on our Contact Us page.

Account Deletion

1. Account deletion can be done through Savaari App:
   1. Go to Profile Section (top right) → Edit Account
   2. Click on Delete Account
   3. Answer 3 feedback questions
2. After deletion, all account details and booking history are removed from our database.
3. No further communications will be sent to deleted users.
4. Re-registering with the same details will not restore old bookings.